FAQ

Media Vault AI is a state-of-the-art platform designed to simplify the management, discovery, and analysis of your media assets. Using advanced AI algorithms, it integrates with popular generative AI tools such as Midjourney and ChatGPT to offer intelligent tagging, file naming, and analytics.

Media Vault AI serves a wide range of users, including AI power users, content creators, marketers, research organizations, and larger teams or enterprises that handle vast amounts of media data.

Media Vault AI supports a comprehensive range of media types including text, images, audio, video, and 3D models. We continually update our service to accommodate emerging formats.

We are actively working to improve Media Vault AI. Minor updates are rolled out as needed, while major updates are typically released on a six-weekly basis. Users will be notified of significant changes or new features.

Media Vault AI is a web-based platform, eliminating the need for software installation. You can start by signing up and logging in through your preferred web browser.

Absolutely. Media Vault AI offers a feature that enables bulk downloads of your media files, along with associated metadata.

Currently, Media Vault AI is optimized for desktop experiences. However, a mobile-optimized version is in development.

Media Vault AI is optimized for modern browsers like Chrome, Firefox, Edge, and Safari. For the best experience, we recommend keeping your browser updated to the latest version.

We provide extensive support to all our users, with priority service available for enterprise customers. An excellent resource to learn and share Media Vault AI tips and tricks is our: Discord Community

Yes, Media Vault AI offers seamless integrations with various generative AI tools like Midjourney and ChatGPT. We are committed to expanding this ecosystem.

Media Vault AI utilizes advanced AI to conduct contextual, not just keyword-based, searches, making asset discovery faster and more accurate.

Media Vault AI does not yet offer API access. If interest is expressed in this, we can prioritise it in our development roadmap. Express interest in our: Discord Community

We're here to help! If you're facing technical challenges, please reach out to our support team via our Contact Us page, or for quick assistance, visit our: Discord Community

We prioritize data security, using encryption both during transfer and at rest. We adhere to industry-best security protocols.

We strictly comply with data protection laws and never share or sell user data without explicit consent.

We prioritize the safety of your data. All data on Media Vault AI is backed up daily to our secure cloud storage, ensuring you never lose any important information.

Media Vault AI is built to efficiently manage and process large volumes of media data. Our infrastructure scales dynamically based on demand, ensuring fast and smooth performance at all times.

Media Vault AI uses end-to-end encryption, multi-factor authentication, and regular security audits to ensure the platform's integrity and protect user data. We follow industry best practices to guarantee the safety of our users' data.

Subscription to Media Vault AI is easy. Simply choose from our Individual Artisan Plan, Studio Plan, or Enterprise Plan, each tailored with unique features to meet various needs.

The cloud storage feature allows you to store a specified amount of data on Media Vault AI's servers. Storage limits vary by plan.

Absolutely. You can upgrade or downgrade your subscription anytime. Costs will be prorated accordingly.

Yes, you can cancel your subscription at any time. The cancellation will be effective at the end of your current billing cycle.

Yes, a 14-day free trial is available. You can cancel anytime during the trial without incurring charges.

We accept all major credit cards. For enterprise clients needing alternate payment methods, please contact us directly.

Media Vault Downloader is a Chrome extension designed to easily archive your AI-generated prompts and metadata from platforms like Midjourney.

The extension provides functionalities like easy archiving, organized data storage in CSV format, and optional integration with Media Vault AI for enhanced services.

Simply install the extension, navigate to your desired AI prompting service, and choose the date range you want to archive. The extension will create a CSV file containing your data.

The extension fetches prompts and related metadata such as creation dates, neatly packaging them in a CSV file.

Data fetched by Media Vault Downloader is stored locally on your device and can optionally be stored on Media Vault AI if you provide an API Key.

Currently, the extension supports Midjourney, but we're actively working to include more services.